Paul Herdsman is the Chief Operations Officer of NICE Global (NICE), and he co-founded the company in 2014. NICE provides services such as outsourced email services, technical support, and customer service. Herdsman help build a good work environment. He feels by retaining employees it helps returning customer remain familiar with employees. He ensured that NICE treated its’ personnel like family. Herdsman made sure personnel was properly trained to ensure employees have all that is required to succeed at NICE.
Paul Herdsman feels employees should be rewarded for their efforts. NICE implemented performance indicators to ensure employees who actually get results are rewarded. The results should push the company forward. Herdsman feels that employees should know the roles and responsibilities of others, and the boss should know as well. Employees should also show respect to what each other do.
Herdsman believes by employees understanding and respecting the role and duties it creates more unity. It makes a business more efficient. Herdsman created an employee referral program. It would help attract good talented people to work at NICE. The potential employees of NICE must be able to work well with personnel already employed at NICE. They would be subjected to a phone interview background check and in-person interview.
Herdsman feels it is important for a person of leadership to know they must trust personnel enough to let them handle responsibilities normally held by a leader or boss. It will help businesses grow with personnel who are willing to take on tasks that normally done by leaders such as Herdsman. Go Here for additional information.
According to Herdsman, a business must be able to solve the problems of their clients. Businesses who are great problem solvers will be at the top of their industry. Herdsman believes to become a good problem solver the correct questions must be asked and the people should also be included that will help reach a good solution.
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Paul Herdsman is the co-founder of NICE Global, a service solutions outsourcing company out of Jamaica. NICE Global is a nearshore outsourcing company that allows businesses to use his services at a competitive rate yet be close enough they can still easily visit the NICE office and see firsthand how it runs and give firsthand what they want from NICE employees by allowing them to provide customer service to their customers.
Paul Herdsman chose Jamaica because it has a mostly English speaking community. This makes it a perfect place for a nearshore outsourcing company location.
Herdsman’s strengths were in customer service and streamlining daily customer processes to make the organization run smoother and more efficiently.
NICE Global offers services in the human resource and customer service areas, along with in technical support services. Paul Herdsman offers inbound sales and data entry services to his clients also. He also has online chat support services available to his customers so that they know their customer’s needs are being taken care of whether by phone or online. When companies outsource these services, it allows them to spend their time focusing on the continued growth of their businesses and development instead of on back end services.
When NICE gets a potential new client, they set up concrete goals with the client. Then they decide how the client wants each thing handled. Lastly, they set up metrics so clients can easily see and track progress and successes. This helps clients easily see the return on their investment which helps them have confidence in Herdsman and his team. Refer to This Article for additional information.
NICE is currently considering how to expand their company. They are looking at several things from enlarging current facilities to adding another location, perhaps even one that does bi-lingual services for their customers. Whatever Paul Herdsman and his team decide to do you can bet it will be done with the same integrity of his current business.
See Also: https://www.crunchbase.com/person/paul-herdsman
One thing that people will realize as they try to be entrepreneurs is that they are not necessarily going to sell. As a matter of fact, a large amount of people tries to become entrepreneurs, but they couldn’t make it. One of the reasons that they don’t succeed is that they are not thinking about their business in the right way. They still have that hope of getting money from the customer. The only thing is that they have to think about themselves as customers when they go to other stores. This will help them figure out a solution.
Paul Herdsman is the Chief Operating Officer and Co-Founder of NICE Global. NICE Global is part of an all-star team dedicated to ensuring that its clients are monetizing their online traffic and getting the highest return on their marketing spend. He also Co-Founded ATS Digital in February 2014 and used to be its Chief Operating Officer.
Paul has over 10 years of experience in consumer software and online customer acquisition. Paul Herdsman is also the Co-Founder and COO of Inbound Call Experts (ICE)
One tip that Paul Herdsman has given when it comes to be an entrepreneur is to solve a problem for a client. This is the way to make money. Another way to put this is to approach business not from what one can get from the customer, but from the standpoint of what one has to offer to the customer. When one takes this approach, then he is going to be able to make money. This will also help him find a product that he himself believes in. In other words, he has to offer a product that he himself would buy.
Throughout a successful career Paul Herdsman has developed aa plethora of corporate wisdom that he expresses in the article “12 Successful Tips for Entrepreneurs”.
Entrepreneurs who believe in their products and are focused on satisfying the customer are going to have an easier time selling the product. They have to remember that the customer only cares about what he can get. The customer is really not looking to pay anyone. They are only looking to get a product. It is up to the entrepreneur to make sure that he is selling a product or service that is going to make life better for the individual. He also has to convince the individual that the product is what he needs to bring him joy.
Check out his interview with Ideamensch on https://ideamensch.com/paul-herdsman/
One thing about an entrepreneur is that they are going to have unique ideas when it comes to different concepts. One of the ideas that entrepreneurs may differ on is productivity. One example of someone with a unique idea when it comes to productivity is Paul Herdsman.
Paul Herdsman is the Chief Operating Officer of NICE Global. NICE Global is part of an all-star team dedicated to ensuring that its clients are monetizing their online traffic and getting the highest return on their marketing spend. He also Co-Founded ATS Digital in February 2014 and used to be its Chief Operating Officer.
He has stated that a lot of people do not agree with him when it comes to productivity. Many people mistake being busy with being productive. Paul Herdsman has realized the difference between productivity and just being busy. One thing he criticizes is when people just try to schedule tons of meetings that are unnecessary. This actually hurts productivity in the long run.
One thing that Paul Herdsman points out is that no one is going to be winning awards based on the most emails sent out, most phone conversations or the most meetings. The issue with this is that a lot of the time spent on meetings and phone calls could’ve been used for work that is important to the progress of the business. Therefore, Paul Herdsman makes sure that he is prioritizing everything according to how important it is for business. One thing that he does not want to do is find himself doing so much and yet progressing so little.
Another thing that some entrepreneurs may need is time off. While this may be counter-intuitive to a lot of entrepreneurs, working everyday might actually be a detriment to the progress of the company depending on the nature of the business. See This Article for additional information.
Therefore, it is always important to schedule some kind of days off so that they can recharge. Otherwise, they may burn out from the job. A lot of people who work extremely hard experience a lot of the effects of burnout which cause a fall in their productivity as well as other areas of their lives.
Learn more about Herdsman’s strategies on http://weeklyopinion.com/2018/06/lessons-entrepreneur-paul-herdsman/