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Avoid Negative Reviews By Being Proactive With Online Reputation Management

Did you know that nine out of ten consumers read online reviews to determine the quality level of a local business’s product or service? In addition to this, Search Engine Land conducted a survey in 2014 that found 85 percent of consumers will read up to ten reviews, with 72 percent admitting that they are more likely to trust local businesses that have more positive reviews.

The biggest eye-opening find in this survey is that 88 percent of consumers will actually trust these reviews, whether positive or negative, as much as they would trust real recommendations from friends or family.

Everything from unsatisfied customers using social media to voice their complaints to biased online reviews from competitors, taking control of your company’s online reputation management can seem like an impossible obstacle to overcome. As a brand, you know you can’t please everyone, but it’s still vital to the health of your company to keep an eye out for what people are saying about you online.

These online reviews, whether legitimate or fake, can have a lasting impact on a consumers purchase decision, as well as a potential customer’s view of you and your company. Here are a few quick starting points to help manage your company’s online reputation.

Keep Tabs On Review Sites

Even if most customers tell you they’re satisfied, there will always be a percentage of customers who, even if they say they’re happy with your service, will turn around and vent their frustrations online. Never assume all online reviews about your product or service are positive.

Start searching for review sites that lead the most web traffic to your company site. Make a list of these websites and rank them in order of most to least amount of traffic. If a review site ranked third suddenly falls to fifteen, there’s a strong possibility that a bad review is the culprit.

Reply But Avoid Confrontation

There is no doubt most companies out there will get a few negative reviews, but it’s how these bad reviews are handled that can really make the difference. This is especially true for some reviews where a consumer can revise their reviews based on how the company responded.

One of the best ways to douse the flame on a bad review is to quickly respond and ask the reviewer to contact you when convenient, with the goal of taking the conversation offline and then fixing the problem. When replying to a negative review, remember that timing and tone used during the exchange is just as important as the actual end response to the problem.

These tips are especially helpful for repairing not just a company, but also individuals. Digital Crises Expert Darius Fisher has made it his career and goal to help give individuals, politicians, executives, and public figures second chances at a clean online presence.

Darius Fisher is the President of one of the world’s most proficient online reputation management firms, Status Labs. Status Labs doesn’t just use social media and the major search engines to clean up the damage that has already been done, but the company even makes it a goal to help their client in advance, so as not to even gain a negative online reputation at all.

Overview of the Madison Street Capital

Given the rise of the middle-income bracket in the society, the constituent of investing has become quite imperative. Channeling of individuals and corporate savings to portfolios that enhance their future has become a central focus for most countries and especially the youths and women. Madison Street Capital is an investment firm that engages in provision of different investment opportunities and advisory services to the public.
Madison Street Capital has established industry sectors around the globe on issues that ranges from mergers and acquisitions, placement of private debt, capital raising, valuation, business restructuring and solvency and fairness opinions. The different professionals employed by the entity represent diverse public and private corporations besides special committees and shareholders. Over the years, the corporation has managed to leverage on its experiences in a bid to provide strategic advice to its clients. To this end, the corporation has been leveraging on its superior senior management’s attention to the different stages of any transaction process. Additionally, the entity is largely dedicated to the middle market where there are many clients. Its outstanding negotiation skills, institutional strategic and financial purchasers has given the entity much needed reputation for offering best products and services in the market.
In order to achieve results in the industry, the investment firm has established expertise in partnering with various middle-market firms across different industries in the market. The corporation focuses on analyzing the unique needs of each client in order to attain the greatest match between sellers and buyers. In addition, appropriate financing is arranged as capital structures are created with the view to optimizing the potential of clients. The clientele of the company based on investment banking services include small to middle markets in the United States and Canada, international corporations that seek capital providers based in the United States, international companies expanding into the United States and established entities having a commercial presence and seeking growth within the United States.
Madison Street Capital has focused its products and services on four key areas. Under its professional depth, the investment company is proud of its unparalleled leadership, professional standards, years of experience and a national footprint. In its wing of independent valuation services, the firm enjoys success in tax compliance, valuation of portfolio, reporting on financial records, litigation support and solvency opinions. The investment banking activities offered by the corporation are restructuring of finances, corporate finance advice, creation of capital, mergers and acquisition and ESOP advice. Lastly, its extensive network comprise of comprehensive resources, association with respected decision-makers besides financial and strategic range of contacts.
Madison Street Capital is a renowned investment firm that offers multiple products and services in the market. Owing to decades of experience, the corporation has managed to offer excellent advisory and investment services to different clients and corporations alike. The company seeks to enhance its operations in a bid to reach out to more clients in the market.

Joseph Bismark Embodies the Phrase Know Better Do Better

Every time I read an article about Joseph Bismark I am inspired and my faith in the business world is revived. Typically I feel as if businessmen and women are out for their own good and do not care about the rest of us, but then I read a story like the one found on the blog Just Judy And Her Dog and I feel a bit better about the state of things. Bismark proves time and time again that it is possible to combine spirituality and business and still be successful. This is because he believes that to be successful you have to first find happiness and contentment and the rest will fall in place. If he is any indication it sure does work.

Currently Bismark sits on the Board of Directors for QI Group Companies and has worked hard to ake the company an ethical spiritual endeavor. He approaches every deal and business matter with the idea that everyone can be extraordinary and works hard to instill this belief in his employees. Giving them this type of support is one reason why the business is able to move so smoothly. When people know that their leader believes in them they want to work harder every day, and they do.

Interestingly enough, Bismark was not always a top leader in the business world. In fact, the blog points out that he actually was a monk in the Phillipines mountains from the age nine until he was 17. When he came back home he decided he wanted to go into the corporate world and work hard to translate what he had learned about living into the business world. His company is very big into Corporate Social Responsibility and he continually says that team work is important because the only way a company can be powerful is if its employees know they are powerful. His simple inspiration and quiet but strong spirituality is something that everyone can learn from.

Eucatex, A Brazilian Company Excelling in Eucalyptus Furniture

Eucatex had humble beginnings in 1951 when the company dealt primarily with wood fibers from eucalyptus and focused on marketing and production of linings. From there, the growth of the company was slow but steady and currently, Eucatex not only works to fulfill the requirements of furniture manufacturers but also produces material for industrial construction companies, cars, toys, and packaging. The Brazilian company also has an external market involving plates and doors. All through its history, Eucatex has always emphasised on the importance of sustainable development but what people don’t know is that the company is also focused on corporate governance.

The ethics of Eucatex are unmatched by any other company in the industry. Here are a few reasons why the corporate governance ideas of Eucatex are so revolutionary –

Ethics Channel of Eucatex – Eucatex has teamed up with Contanto Seguro to ensure that corporate governance in the company is top notch. The Ethics Channel initiative of the company might not be new to the world in general but no other company has implemented it as well as Eucatex.

Simple Access – In order to ensure that ethics remain the top priority of the company, Eucatex has simplified its Ethics Channel and has opened its doors to people who want to report any action, be it overpricing or wastage of resources in the company. The idea is to make it easy for people to report issues.

Better Working Environment – All the matters reported through the ethics channel of the company are investigated by Eucatex. As such, people have a better and more transparent working environment. This not only leads to better results for the company but employees and clients too feel like they are being heard and have a voice.

Anonymous Reporting – Due to several reasons, people might not be comfortable taking their own name while reporting issues. This is why Eucatex has made the process completely anonymous. Proof isn’t necessary for the process to be started but the information should be legitimate.

The parent company of Eucatex is owned by Maluf Family. Flavio Maluf is the chairman. He has been pretty emphatic in his support for environmental sensitivity and sustainable development. It is because of the efforts of Flavio Maluf that Eucatex has reached such great heights in recent years. Eucatex has proven to industries all over the world that being careful about the environment can have long term benefits for the world at large.

Ricardo Tosto’s Outstanding Law Strategies

Ricardo Tosto de Oliveria Carvalho is considered to be one of the most outstanding leaders and strategists attorneys in the Brazilian area. He started his career in a small law firm and then went on to found his own firm, which soon became one of the largest in Brazil. A good number of his cases have made the national media. He has defended everyone from celebrities to government workers. He is also known for being a pioneer of several legal mechanisms, which are now used nationwide throughout Brazil. Tosto is also known for shouldering it all at his firm. Most of the his current partners started out as interns who he mentored, he closely monitors the firm’s ongoing cases and figures out what sort of strategies to employ to them. When a brand-new problem presents itself, he also goes out of his way to take the necessary active lead and then some. Tosto is not one to give up until his goals are met and this is probably a huge part of what makes him the success that he is today. Tosto’s examples of leadership in his firm have earned him a space in the publication in Yearbook 5003 Analysis Advocacy 6. In 2008, Tosto was called to investigate Operation Saint Teresa, which was accused of scheming to diversify the BNDES (Banco Nacional de Desinvolvmento Economico e Social) loans to businesses and governments. However, the interal audit found no evidence of any unusual processing with BNDES and in their defense, Tosto argued that BNDES could not have given away those free funds because their advisory board has absolutely no say in how the loans are carried out and that only the public policy does. In 2005, Tosto defended another case involving Parliamentary assistant to deputy Joseph Geonino tried to board a plane with cash in a suitcase and tucked in his underwear. No evidence of a publicity stunt on Tosto’s part was found. Tosto’s firm is still going strong and his partnership is also still a brilliant success to Brazil as a nation today. It will likely continue to be as time goes on and as long as Tosto keeps finding more and more new ways to innovate practices in the industry of law. Since his partnerships are numerous, it is likely that his success will be passed on to at least the next few generations.

The man that is Bruce Levenson

The quiet town of Chevy Chase, Maryland was once home to the known co-owner owner of the Atlanta Hawks Bruce Levenson. Born on October 1st, 1949, he was brought up into a Jewish family in Washington D.C. He later on attended college at Washington University in St. Louis and consecutively from law school at American University. It was while attending the law school that Bruce Levenson started his journalism career at the popular Washington Star. He later relocated to Observer Publishing where he was posted to work as a reporter on the organization’s information newsletter. It was his journalism career that would see him become an influential investor in the newsletter industry for starting and taking possession of already existing companies. The then immature Bruce’s budding global endeavors would spark interests in various sectors such as business intelligence, cooking technology, and professional sports.

In 1977, Bruce Levenson wikipage and his longtime friend Ed Peskowitz established United Communications Group, better known as UCG, in a storage that was underneath his father’s liquor store in Washington D.C. Specializing in Banking, technology, and the oil industry, United Communications Group is a business to business (B2B) information service provider with its headquarters in Gaithersburg, Maryland. At its inception, the company spearheaded the launch of a newsletter named The Oil Express, which provided news and information on the reverberating oil industry at the time. The company’s efforts saw it acquire other similar newsletter companies then.

In 1999, Bruce founded another company named Tech Target that went public in 2003 in which he currently serves as a board member. Additionally, he is also serving as a board member of Community Foundation of Washington D.C., Specialized Information Industry, Electronic Publishers Association Newsletter and the “I Have a Dream Foundation”.

The year 2004 saw the establishment of the Atlanta Spirits LLC., by Bruce and his friend and longtime business partner Ed Peskowitz in which they are majority shareholders. They conjointly owned the Atlanta Hawks basketball team as well as the Philips Arena that the team uses for training. Over and above the many board chairs in different industries, Bruce Levenson also holds a spot on the NBA’s Board of Governors.

Philanthropy has for a long time been the businessman’s active and passionate involvement. He together with his wife Karen has bankrolled plenty of education initiatives that have targeted the disadvantaged youth since the early 1980s. Some of these initiatives like the “I Have a Dream”, PeacePlayers, The Seed School and the “Bringing the Lessons Home” have continued to do exemplary work. This very spirit of philanthropy led the couple to fund the Center for Philanthropy and Non-Profit Management at the University of Maryland. Their contribution efforts have seen the center offer education and empowerment to the next generation of non-profit leaders, as well as providing the necessary knowledge and tools required for them to succeed as heads of the non-profit organizations.

Vijay Eswaran: Entrepreneur and Philantropist

Most people across the continent of Asia know Vijay Eswaran as the Executive Chairman for the QI Group of Companies, a multinational conglomerate made up of businesses that includes direct-selling, lifestyle, and education. Yet those who follow this multi-millionaire know that

Eswaran was born in Penang, Malaysia to Indian parents. After graduating from the London School of Economics in 1984, he went on to receive an MBA in Management from Souther Illinois University in Carbondale in 1986. Throughout his early career in the corporate world, Eswaran’s ultimate dream was to own and operate his own company. That goal was finally achieved in 1998 when he co-founded the QI Group of Companies alongside Joseph Bismark. Throughout those seventeen years, QI has since become the largest direct-selling business throughout all of Asia, with some offices located in the Middle East and Africa.

Aside from being an entrepreneur, Eswaran is also a best-selling author. One of his more popular books, “The Sphere of Silence,” which describes what he considers a necessary practice for achieving success in any aspect of life. According to the book, silence should play an integral part in every person’s day-to-day activities; more listening and seeing and less talking.

Throughout all aspects of is life, Eswaran is an incredibly devoted follower of the teachings of Mahatma Gandhi and the principles of “ahisma,” or the practice of non-violence and ethical deeds. Not only is this reflected in the QI companies, which have afforded many of their employees a stable life, but also in the charity work that he and Bismark have operated for several years. Through the RYTHM organization, Eswaran has offered assistance to many who are struggling all across Asia and other parts of the world. Most recently, a great deal of aid was sent out to the people of Nepal after the massive earthquake.

Brazil: The New Frontier for Foreign Investment

In the last decade Brazil has emerged as a strong and attractive global player. Between 2000 and 2012, the South American country has had one of the fastest growing economies in the world with a GDP growth of 5% each year. As of 2015 Brazil is the eighth largest economy in the world with the seventh largest purchasing power. If the country continues at its current rate of growth Brazil will be the fifth biggest economy in the world by 2025. With these market conditions Brazil is an optimal place for development and investment.
Investors like Zeca Oliveira know that the economy within this country performs above all other South American countries. In addition Brazil is expanding its presence throughout the world and has become known as an increasingly stable economy. As of 2011 67% of this growth is from the service sector, 27% industrial and 5% agricultural. These industries are considered to be well developed in Brazil and offer a prime opportunity to those who are seeking an excellent return on their investments.
Brazil is also experiencing a population growth in their urban areas. The southern regions of the country are seeing the most growth including the cities of Sao Paulo and Rio de Janeiro. The redistribution of the population to the urban areas has created an environment that is beneficial for locals and foreigners. Zeca Oliveira understands that the increase in population has resulted in the need for additional development and services. Foreign investments are also encouraged and by the Brazilian government. Investments such as a land or property can be purchased without any additional conditions.
In addition to the real estate market Brazil also has a significant consumer base. The improvement in the infrastructure and political climate has led to a rapidly developing middle and upper class. These individuals have access to cash and additional financing. The increasing spending power of the Brazilian people can lead to many great investment opportunities. European and American products are also in high demand within the country and can be a beneficial to those who are seeking to build businesses in Brazil.
These factors are all excellent reasons to consider Brazil as an investment opportunity. The growth within the economy provides a diverse amount of opportunity including agriculture, real estate and infrastructure. Prior to making an investment carefully consider the regulations and the investment will have on the natives of the country. Connecting with a knowledgeable Brazilian native can also improve the results of investing in Brazil.

Kenneth Griffin Has Given Back

When you hear of someone donating $150 million to an organization, what is your initial thought? Do you think of how generous that the individual is to have donated that amount of money, or do you think of how wealthy they must be if they are able to give away that much money? Do you think that they are a good person because of what they have done, or not? Ken Griffin on Forbes has done it.

Well, with Kenneth Griffith, the money that he gave to Harvard college is all about what the institution has done for him. He is just trying to pay them back for sending him out on the right path. He is trying to give the same kind of opportunity that he had, thanks to the school, to other students. He is doing a good thing by donating so much money to the college, and he is being recognized for it.

A donation of $150 million isn’t likely to go unnoticed, and Kenneth Griffin’s donation is being far from ignored. The college has announced that they are going to change the name of the financial aid office in honor of him. They are recognizing the good that he is doing for their school, and they are honoring him for it.

But, for Kenneth Griffin, it really is all about giving back. He doesn’t care about the fame of giving the gift. That’s not why he decided to give it. No, instead, he wanted to help others achieve the dreams that they are reaching for. He wants to give young people the chance to get to where he is in his life. He wants them to have the same kinds of opportunities, so that they can one day have a career that is just as big as his. He gave this donation for them, not for himself. He wants to help out Harvard college and all of those who attend it. And, as a result of him doing that, the financial aid office is being named after him. He is wealthy, yes, but he has chosen to give away part of that wealth out of the kindness of his heart.

James Dondero Manages even more

On May 12, 2015, NexPoint Residential Trust, Inc. announced two new additions to its board of directors, Dr. Arthur Laffer and James Dondero. James Dondero, co-founder of Highland Capital Management, founder and president of NexPoint Advisors and chairmen of NexPoint bank, an associated company, can now add the title of NexPoint Residential Trusts, Inc. President to his long list of achievements.
Mr. Dondero’s most well known success had its beginning 1993 when he co-founded Highland Capital Management with Mark Okada. The company’s growth has been incredibly successful since then and as of March 2015, Highland is handling and estimated $21 billion in assets. Today, the company is one the leading global credit managers and James Dondero is currently the company’s CEO. Prior to the Highland Credit Management’s upstart, Mr. Dondero served in a number of other note-worthy and substantially powerful positions. From 1985 to 1989 he managed approximately 1 billion dollars in funds for the well known bank, American express. After which he found his place as a chief investment officer at Protective Life’s GIC subsidiary. He also currently holds title of Certified Management Accountant and he is a Chartered Financial Analyst.
More recently James Dondero has used his years of experience to pioneer new credit asset classes in the field of investing in credit and equity markets. Based off of his skillset and 30 years of experience it seems as if there is no one more qualified for the job of managing and educating on the subject than Mr. Dondero. James Dondero is a Beta Gamma Sigma graduate of the University of Virginia with majors in Accounting and Financing and his Portfolio management experience is diverse and includes leveraged bank loans, derivatives, preferred stocks, common stocks, mortgage-backed securities, investment grade corporates and much more. His work boasts many rave reviews as well. Funds associated with Mr. Dondero’s management have received multiple awards throughout his illustrious career including Morningstar’s 5-star designation for Global Allocation in 2014 as well as the Lipper Award for Floating Rate Opportunities in the same year. Mr. Dondero’s achievements and experience have certainly made him stand out in the field of Accounting and credit management and his success are unmatched making him a well qualified candidate for his new role as president at NexPoint Residential Trust, Inc.